USA SIM and eSIM support
Contact Us
Need Help With Your USA SIM or eSIM?
Get help before you buy, after you order, or while you are travelling in the USA.
Fastest Way to Get Help
Send us a WhatsApp message. It is the quickest way to contact our support team, especially if you are already overseas.
Message Us on WhatsApp
On a computer? Scan this QR code with your phone to open WhatsApp.
Check These First
Many common questions about USA SIM cards, eSIM setup, activation and travel data are already answered online.
Leaving Soon?
If you need a physical USA SIM card quickly, place your order online and select Express Post at checkout.
If you are travelling today or tomorrow, choose a USA eSIM. It is delivered by email and avoids postage delays.
Contact Options
WhatsApp Support
Fastest option
Message us directly on WhatsApp for help with your USA eSIM, physical SIM, order, activation or setup.
WhatsApp: +44 7882 165545
This number only works in the WhatsApp app. It cannot receive standard SMS messages or voice calls.
Start WhatsApp ChatEmail Support
Email us if your question is less urgent or you need to send order details.
General enquiries:
info@usaprepaidsimcard.com.au
Customer support:
help@usaprepaidsimcard.com.au
Call From Australia
Have a quick question before ordering your USA SIM card or eSIM?
Phone:
(02) 8313 3830
For urgent support while travelling, WhatsApp is usually faster.
Support While You Are in the USA
Whether you have just landed at LAX, are checking into a hotel in New York, or need help setting up your USA eSIM, our team can help while you travel.
For the fastest support, message us on WhatsApp and include your order number if you have one.
Get USA Travel SIM Support